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Course Content
BASIC COMPETENCY
Introduction to Virtual Assisstant Services Level III
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UoC1: Lead Workplace Communication
LO1. Communicate Information about Workplace Processes
1 Quiz
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LO2. Lead Workplace Discussions
1 Quiz
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LO3. Identify and Communicate Issues Arising in the Workplace
1 Quiz
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UoC2. Lead Small Teams
LO1. Provide Team Leadership
1 Quiz
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LO2. Assign Responsibilities
1 Quiz
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LO3. Set Performance Expectations for Team Members
1 Quiz
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LO4. Supervise Team Performance
1 Quiz
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UoC3. Apply Critical Thinking and Problem-Solving Techniques in the Workplace
LO1. Examine Specific Workplace Challenges
1 Quiz
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LO2. Analyze the Causes of Specific Workplace Challenges
1 Quiz
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LO3. Formulate Resolutions to Specific Workplace Challenges
1 Quiz
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LO4. Implement Action Plans and Communicate Results
1 Quiz
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UoC4. Work In A Diverse Environment
LO1. Develop an Individual’s Cultural Awareness and Sensitivity
1 Quiz
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LO2. Work Effectively in an Environment that Acknowledges and Values Cultural Diversity
1 Quiz
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LO3. Identify Common Issues in a Multicultural and Diverse Environment
1 Quiz
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UoC5. Propose Methods of Applying Learning and Innovation in the Organization
LO1. Assess Work Procedures, Processes and Systems in Terms of Innovative Practices
1 Quiz
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LO2. Generate Practical Action Plans for Improving Work Procedures, Processes
1 Quiz
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LO3. Evaluate the Effectiveness of the Proposed Action Plans
1 Quiz
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UoC6. Use Information Systematically
LO1. Use Technical Information
1 Quiz
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LO2. Apply Information Technology (IT)
1 Quiz
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LO3. Edit, Format, and Check Information
1 Quiz
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UoC7. Evaluate Occupational Safety and Health Work Practices
LO1. Interpret Occupational Safety and Health Practices
1 Quiz
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LO2. Set OSH Work Targets
1 Quiz
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LO3. Evaluate Effectiveness of Occupational Safety and Health Work Instructions
1 Quiz
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UoC8. Evaluate Environmental Work Practices
LO1. Interpret Environmental Practices, Policies, and Procedures
1 Quiz
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LO2. Establish Targets to Evaluate Environmental Practices
1 Quiz
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LO3. Evaluate Effectiveness of Environmental Practices
1 Quiz
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UoC9. Facilitate Entrepreneurial Skills for Micro-Small-Medium Enterprises (MSMEs)
LO1. Develop and Maintain Micro-Small-Medium Enterprise (MSMEs) Skills in the Organization
1 Quiz
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LO2. Establish and Maintain Client-Base/Market
1 Quiz
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LO3. Apply Budgeting and Financial Management Skills
1 Quiz
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COMMON COMPETENCY
UoC1. Apply Quality Standards
1 Quiz
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UoC2. Perform Computer Operations
1 Quiz
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UoC3. Maintain an Effective Relationship with Clients/Customers
1 Quiz
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UoC4. Manage Own Performance
1 Quiz
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CORE COMPETENCY
UoC1. COLLABORATE WORK ACTIVTIES WITH CLIENTS
4 Topics
|
4 Quizzes
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Lesson Content
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0/4 Steps
UoC2. UTILIZE BASE OFFICE SUITE APPLICATIONS
3 Topics
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3 Quizzes
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UoC3. MANAGE CLIENT’S CALENDAR
3 Topics
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3 Quizzes
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Lesson Content
0% Complete
0/3 Steps
UoC4. MANAGE CLIENT’S EMAIL
2 Topics
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2 Quizzes
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Lesson Content
0% Complete
0/2 Steps
UoC5. ORGANIZE CLIENT’S ACTIVITIES AND PROJECT MANAGEMENT TOOLS
3 Topics
|
3 Quizzes
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Quiz
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INSTITUTIONAL ASSESMENT
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