Course Content
BASIC COMPETENCY
Introduction to Virtual Assisstant Services Level III
You don't currently have access to this content
UoC1: Lead Workplace Communication
LO1. Communicate Information about Workplace Processes
You don't currently have access to this content
LO2. Lead Workplace Discussions
You don't currently have access to this content
LO3. Identify and Communicate Issues Arising in the Workplace
You don't currently have access to this content
UoC2. Lead Small Teams
LO1. Provide Team Leadership
You don't currently have access to this content
LO2. Assign Responsibilities
You don't currently have access to this content
LO3. Set Performance Expectations for Team Members
You don't currently have access to this content
LO4. Supervise Team Performance
You don't currently have access to this content
UoC3. Apply Critical Thinking and Problem-Solving Techniques in the Workplace
LO1. Examine Specific Workplace Challenges
You don't currently have access to this content
LO2. Analyze the Causes of Specific Workplace Challenges
You don't currently have access to this content
LO3. Formulate Resolutions to Specific Workplace Challenges
You don't currently have access to this content
LO4. Implement Action Plans and Communicate Results
You don't currently have access to this content
UoC4. Work In A Diverse Environment
LO1. Develop an Individual’s Cultural Awareness and Sensitivity
You don't currently have access to this content
LO2. Work Effectively in an Environment that Acknowledges and Values Cultural Diversity
You don't currently have access to this content
LO3. Identify Common Issues in a Multicultural and Diverse Environment
You don't currently have access to this content
UoC5. Propose Methods of Applying Learning and Innovation in the Organization
LO1. Assess Work Procedures, Processes and Systems in Terms of Innovative Practices
You don't currently have access to this content
LO2. Generate Practical Action Plans for Improving Work Procedures, Processes
You don't currently have access to this content
LO3. Evaluate the Effectiveness of the Proposed Action Plans
You don't currently have access to this content
UoC6. Use Information Systematically
LO1. Use Technical Information
You don't currently have access to this content
LO2. Apply Information Technology (IT)
You don't currently have access to this content
LO3. Edit, Format, and Check Information
You don't currently have access to this content
UoC7. Evaluate Occupational Safety and Health Work Practices
LO1. Interpret Occupational Safety and Health Practices
You don't currently have access to this content
LO2. Set OSH Work Targets
You don't currently have access to this content
LO3. Evaluate Effectiveness of Occupational Safety and Health Work Instructions
You don't currently have access to this content
UoC8. Evaluate Environmental Work Practices
LO1. Interpret Environmental Practices, Policies, and Procedures
You don't currently have access to this content
LO2. Establish Targets to Evaluate Environmental Practices
You don't currently have access to this content
LO3. Evaluate Effectiveness of Environmental Practices
You don't currently have access to this content
UoC9. Facilitate Entrepreneurial Skills for Micro-Small-Medium Enterprises (MSMEs)
LO1. Develop and Maintain Micro-Small-Medium Enterprise (MSMEs) Skills in the Organization
You don't currently have access to this content
LO2. Establish and Maintain Client-Base/Market
You don't currently have access to this content
LO3. Apply Budgeting and Financial Management Skills
You don't currently have access to this content
COMMON COMPETENCY
UoC1. Apply Quality Standards
You don't currently have access to this content
UoC2. Perform Computer Operations
You don't currently have access to this content
UoC3. Maintain an Effective Relationship with Clients/Customers
You don't currently have access to this content
UoC4. Manage Own Performance
You don't currently have access to this content
CORE COMPETENCY