Information Sheet 1.1-4
Information Sheet 1.1-4: Identify common needs and preference
Ways to Ask for Help in English Vocabulary
We can just simply say to somebody:
Can you help me, please?
Very simple. And instead of can, you can replace it with one of the other modal verbs.
Could you help me, please?
Will you help me, please?
Exactly the same meaning, but just different ways to, to express it.
I need some assistance.
A little bit more formal. It could be in an office situation. The boss’s struggling. He said:
I think I need some assistance with this problem or this spreadsheet or my computer.
Something’s happened so I need some assistance.
Could you give me a hand?
It means will you please help me?
This is heavy. Could you give me a hand?
I need to shift the bed so I can hoover, could you give me a hand?
I need to move the TV into the other corner to put the Christmas tree. Could you give me a hand?
So just different ways to ask for help.
Could you hold that?
This is another way to express it. You have something that you have in your hands and you want to do something else so you say:
Could you hold that, please?
Meaning could you help me? Just hold that while I work out this other problem or while I pay. Hold my bag or hold my coat or hold something. Could you hold that?
I need your support
Again, another way to ask for help. Perhaps there’s a vote coming up and you’re involved in the vote you’re standing for election to a little group or a committee or something more important and you ask somebody for help:
I need your support. Will you vote for me? Will you get your friends to vote for me?
Would you mind helping me, please?
Again, a little bit more formal. It is a bit more polite.
Adding would or could in front of is making it less direct and more polite. Another one is
Could you do me a favor?
Will you do me a favor?
Can you do me a favor? Could you pick up my laundry when you’re going past the shop?
Could you do me a favour asking for somebody to give you a little bit of help?
Something a little less formal and even less informal bit of slang:
Could you give me a digout?
Very British English. To dig out means to help literally when you dig a hole is to take somebody out of a problem.
Could you give me a digout meaning could you help me with this? Often that is used when somebody wants to perhaps borrow some money from you.
Could you lend me a hand?
Meaning just help me for a few minutes or 20 minutes or whatever it might be, lend me a hand.
Or you could just simply say without asking a question:
I need a helping hand
I need somebody to come into the kitchen and help me with this dinner.
And then finally
Could someone help me, please?
So, lots and lots of different ways to ask for help in English.
Let me just give them to you again:
- Help – the simple scream for help
- Could/can/will you help me, please?
- I need some assistance
- Could you give me a hand
- Could you lend me a hand
- Could you hold that
- I need your support
- Would you mind helping me?
- Could you do me a favour?
- Could you give me a digout?
- I need a helping hand
- Could someone help me, please

Discussing health problems and physical conditions
The most common ways to ask about someone’s health are:
- How do you feel (today)?
- How are you feeling?
- Is everything okay?
They will most likely respond:
- I’m fine.
- I feel sick.
- Not so good.
- Not very well.
- I don’t feel well.
- I’m sick.
When you see (or hear) that they are not well, then you can ask:
- What’s the matter?
- What’s wrong?
If the person wants to say what is wrong, they may give the reason they feel that way:
- I have … (+ health condition)
- I’ve got … (+ health condition)
- I have a headache
- I’ve got a sore throat.

List of Health Problems
The following is a list of common health problems (ailments and illnesses) with the definition of each word or expression:
an allergy: a medical condition that causes you to react badly or feel sick when you eat or touch a particular substance.
asthma: a respiratory condition where spasms in the lungs cause difficulty in breathing. An asthmatic uses an inhaler to calm the spasms.
a backache: a prolonged pain in the back.
a broken leg: when a bone in the leg is broken. A broken leg is put in a cast to help immobilize the leg so that it heals quicker. Other parts of the body with bones can also be broken, for example a broken arm, a broken wrist etc.
cancer: a serious disease caused by an uncontrolled division of abnormal cells that kill normal body cells in a part of the body.
a cold: a common viral infection which causes mucus to run from the nose, gives a sore throat and often includes sneezing.
a cough: the act of expelling air from the lungs with a sudden sharp sound.
diarrhea: (America English: diarrhea) an illness in which feces are discharged from the bowels frequently and in a liquid form.
an earache: pain inside the ear.
a fever: an abnormally high body temperature, usually accompanied by shivering and a headache.
the flu: flu is the common name given for influenza. It is a contagious viral infection of the respiratory passages that causes fever and sever aching.
a headache: a continuous pain in the head.
heartburn: a form of indigestion felt as a burning sensation in the chest. It is caused by acid regurgitation into the esophagus.
(the) measles: an infectious viral disease causing fever and a red rash on the skin. It typically occurs in childhood.
a rash: a lot of small red spots on the skin that are usually itchy.
a sore throat: a condition of pain in the throat, typically caused by inflammation of it.
a sprain: an injury to a joint in your body, especially your wrist or ankle, caused by suddenly twisting it.
a stomachache (US) – stomach ache (Brit): The pain in a person’s belly. Notice how the word can be spelled together or as two words, depending on the country.
sunburn: when the skin becomes red with inflammation as a result of overexposure to the ultraviolet rays of the sun.
a toothache: the pain in a tooth or teeth.

Arranging transportation services
Types of Transit
Understanding the different types of transit is crucial for navigating through various transportation systems around the world. As a language learner, familiarizing yourself with this transport vocabulary will help you identify and use the most suitable mode of transportation for your needs. This category covers common forms of public and private transit, providing a fundamental understanding of each.
- Bus. A large vehicle that carries passengers along a set route with designated stops.
- Subway. An underground electric train system in a city.
- Tram. A rail vehicle that runs on tracks along city streets or other urban areas.
- Ferry. A boat or ship that carries passengers and vehicles across a body of water.
- Taxi. A car for hire with a driver, used by a single passenger or small group.
- Train. A series of connected vehicles traveling on railways.
- Bicycle. A manually-operated two-wheeled vehicle, often used for short distances.
- Monorail. A railway system where the track consists of a single rail, typically elevated.
- Carpool. Sharing a car journey with others, typically for commuting.
- Scooter. A small, two-wheeled vehicle that’s either manually operated or motorized.
By learning this transportation vehicles list, you can confidently choose the right type of transit for your journey, whether it’s a short city trip or a long-distance travel. Knowing the specific names and functions of these transport modes will enhance your communication and travel experience.
Transit Infrastructure Vocabulary
Transit infrastructure forms the backbone of any transportation system. For language learners, understanding this transportation list is vital for navigating through various transit environments effectively. This category provides insights into the physical and organizational structures that facilitate transportation.
- Station. A designated area where passengers can board or leave buses, trains, or other forms of transport.
- Terminal. A major transportation hub, often the starting or ending point for long-distance travel.
- Tracks. The rails on which trains and trams run.
- Route. The path or direction followed by a vehicle in transit.
- Ticket Booth. A place where you can purchase tickets for various modes of transport.
- Platform. An area alongside a rail track where passengers wait for their train or subway.
- Schedule. A timetable displaying the times when a vehicle arrives and departs.
- Turnstile. A gate at an entrance or exit that allows one person to pass at a time, often used in subways.
- Signage. Signs that provide information, directions, or regulations in transit areas.
- Crosswalk. A designated part of a road where pedestrians have the right to cross.
Familiarity with transit infrastructure vocabulary empowers you to move around more independently and with greater confidence. It helps you understand where and how to access different transport services, making your travels smoother. These terms of transportation are not just words; they are crucial tools for efficient and hassle-free navigation in any transit system.
Fare and Ticketing Vocabulary
The fare and ticketing system can often be complex, especially for those new to a language or transit system. Understanding these transportation words is essential for managing your travel expenses and choosing the right ticket options. This category delves into the various aspects of paying for transit, from different types of tickets to fare structures.
- Ticket. A piece of paper or electronic voucher that entitles you to travel.
- Fare. The money paid for a journey on public transportation.
- Pass. A ticket that allows unlimited travel for a certain period of time.
- Single Ride. A ticket valid for one journey only.
- Return Ticket. A ticket that allows you to go to a destination and come back.
- Concession Fare. A reduced fare for certain groups like students, seniors, or disabled passengers.
- Validator. A machine where you can validate or timestamp your ticket.
- Transfer. A ticket that allows you to continue your journey on another bus or train.
- Peak Hours. Times during the day when transit services are most busy, often with higher fares.
- Off-Peak. Times outside of busy periods, often with lower fares.
Grasping fare and ticketing vocabulary will enable you to handle the financial aspects of your travel with ease. It ensures that you can select the most cost-effective options and understand the rules related to transit fares. With this knowledge, you’ll be able to travel more economically and avoid any confusion related to ticketing.
Safety and Regulations
Safety and adherence to regulations are paramount in any transit system. As a language learner, being aware of these terms not only ensures your safety but also helps in understanding the rules you need to follow. This category focuses on transportation vocabulary related to safety measures and transit regulations.
- Seatbelt. A safety belt used to secure passengers in vehicles.
- Emergency Exit. A special exit used during an emergency for quick evacuation.
- Fine. A penalty fee for breaking transit rules, like not having a valid ticket.
- Conductor. A person in charge of a train, responsible for its operation and passengers.
- Surveillance Camera. Cameras used in transit areas for security and monitoring.
- Announcements. Public address messages in stations or vehicles about safety, stops, and other information.
- Handrail. A rail for holding on to, for balance and safety in buses and trains.
- Inspection. A formal examination of a vehicle’s condition by an authorized person.
- Regulation. A rule or directive made and maintained by an authority, governing transit operations.
- Safety Zone. A designated area for passengers to stay safe, usually marked in stations or stops.
Knowing safety and regulation terms enhances your ability to respond appropriately in different transit scenarios. It helps you stay compliant with local transit laws and ensures a secure travel experience.
Transit Personnel
When using various modes of transportation, you will encounter different transit personnel. These individuals play key roles in ensuring smooth operation and safety. Understanding who they are and what they do will help you interact effectively during your travels.
- Driver. The person who operates a vehicle such as a bus, taxi, or train.
- Conductor. A train employee responsible for ticket checking and passenger assistance.
- Flight Attendant. An airline employee who ensures passenger safety and comfort during flights.
- Pilot. A trained professional who flies an airplane or helicopter.
- Dispatcher. A person who coordinates and manages the operation of vehicles in transit systems.
- Ticket Inspector. An official who checks passengers’ tickets on buses, trains, or trams.
- Ground Staff. Airport employees who handle check-in, baggage, and customer queries.
- Sailor. A crew member working on a ferry or ship, involved in its operation and maintenance.
- Traffic Controller. A person who manages the flow of vehicles on roads or the movement of aircraft.
- Porter. An individual who assists passengers with their luggage, often found in stations or airports.
Transit personnel are essential for a safe and efficient journey. They not only manage the operations but also provide assistance and information.
Knowing these roles can help you understand who to approach for help during your travels.
Transit Technology
In modern transit systems, technology plays a pivotal role. It enhances efficiency, safety, and user experience. As a language learner, being familiar with these technological terms can help you navigate transit systems more effectively.
- GPS (Global Positioning System). A system that uses satellites to provide location and time information.
- Oyster Card. A reusable smart card used for electronic ticketing in public transport, especially in London.
- Mobile Ticketing. The process of purchasing and displaying tickets using mobile devices.
- Contactless Payment. A method of paying for services with a debit, credit card, or mobile device without physical contact.
- E-Ticket. An electronic version of a paper ticket, often used in air travel.
- LED Display. A digital screen that shows transit information like schedules and announcements.
- Public Address System. An electronic system used for making announcements in public areas.
- Surveillance System. Cameras and equipment used for monitoring activities in transit areas.
- Automatic Door. Doors, especially in trains or buses, that open and close automatically.
- Escalator. A moving staircase used to transport people between floors of a building, commonly found in stations.
Technology in transit not only simplifies the travel process but also adds layers of safety and convenience. As these technologies become more integrated into transit systems, understanding them will enhance your travel experience and confidence.
Transit Challenges
While traveling, you might face various challenges. Knowing the terms related to these challenges can help you better understand and address them. Being prepared with this vocabulary is essential for a smoother travel experience.
- Delay. A situation where a bus, train, or flight does not depart or arrive at the scheduled time.
- Cancellation. When a service, like a train or flight, is annulled and does not operate.
- Rush Hour. A period during the day when traffic is at its heaviest, usually mornings and evenings.
- Overcrowding. When there are too many passengers in a vehicle or at a station, exceeding its capacity.
- Lost Property. Items that have been misplaced or forgotten by passengers in transit areas.
- Language Barrier. The difficulty faced when people do not speak the same language in transit situations.
- Accessibility Issue. Challenges faced by passengers with disabilities in accessing transit facilities.
- Fare Evasion. The act of traveling without paying the required fare.
- Route Diversion. A change in the usual path or direction of a transit service.
- Baggage Limit. Restrictions on the size or weight of luggage allowed in public transport.
Transit challenges are a part of travel, but knowing how to describe them helps in seeking solutions. Awareness of these terms not only prepares you for potential issues but also helps in communicating effectively with transit personnel and fellow passengers.
Shopping Vocabulary
Basic Shopping Terms
As a language learner, familiarizing yourself with basic shopping terms is the first step to becoming comfortable in various shopping environments.
These terms form the foundation of most shopping-related conversations, whether you’re in a supermarket, a clothing store, or shopping online.
Knowing these terms will help you navigate the shopping world with greater confidence and ease.
- Retailer. A company or person that sells goods to consumers.
- Customer. Someone who buys products or services from a store or business.
- Purchase. To buy something; the act of buying.
- Receipt. A document given to the customer showing the details of a transaction.
- Sale. A special event where items are sold at reduced prices.
- Discount. A reduction in the price of an item or service.
- Refund. Money returned to a customer for a returned product.
- Exchange. To swap an item for another, usually in the context of returning goods.
- Warranty. A guarantee about the quality of a product and the promise of repair or replacement.
- Checkout. The place or process where you pay for your items in a store.
Having learned these basic terms for shopping in English, you are now better equipped to understand and participate in a variety of shopping situations. These foundational words will help you ask questions, find what you need, and handle transactions smoothly. Remember, practice is key to mastering these terms, so try to use them whenever you get the chance to shop.
Apparel and Accessories Shopping Terms
Shopping for apparel and accessories can be both enjoyable and overwhelming, especially for language learners. Knowing specific vocabulary related to clothing and fashion will help you find exactly what you’re looking for and communicate your needs effectively. From sizes and styles to specific types of clothing, these terms will enhance your shopping experience.
- Fitting Room. A private area in a store to try on clothes.
- Size. The measurement that indicates how large or small an item of clothing is.
- Fashion. The current trend or style in clothing and accessories.
- Designer. A person who creates styles and trends in fashion.
- Outfit. A set of clothes worn together, often for a specific occasion.
- Clearance. Sale items marked for final sale to clear inventory.
- Tailor. A person who alters clothes to fit better.
- Accessory. An item worn with clothes, like jewelry or belts, to complete a look.
- Casual. A style of clothing meant for informal settings.
- Formal. Clothing suitable for formal or special occasions.
Now that you’re familiar with key apparel and accessory terms, you’ll find it easier to navigate stores, describe what you’re looking for, and understand fashion-related conversations. This English shopping vocabulary will not only help you in making purchases but also in following the latest fashion trends and expressing your personal style.
Grocery Shopping Vocabulary
Grocery shopping is a common and essential activity, and knowing relevant vocabulary can greatly simplify this task. These shopping terms will guide you through the different sections of a grocery store, help you understand product labels, and make the checkout process smoother. As a language learner, familiarizing yourself with these words will make your grocery shopping experiences more efficient and enjoyable.
- Aisle. A passageway between shelves in a store.
- Organic. Food produced without synthetic pesticides or fertilizers.
- Cart. A wheeled basket used to carry groceries while shopping.
- Frozen Section. Area in a grocery store with frozen food items.
- Produce. The section of a store that sells fresh fruits and vegetables.
- Deli. A section where fresh meats, cheese, and prepared foods are sold.
- Checkout Line. The line or queue at the checkout area.
- Cashier. The person who rings up and charges for your purchases.
- Receipt. A document detailing your purchased items and their prices.
- Bagging Area. Where you pack your purchased items into bags.
With this set of grocery shopping vocabulary under your belt, you’re now more prepared to handle your food shopping needs with ease. Whether you’re asking for a specific item, following a recipe, or just browsing the aisles, these terms will be incredibly useful. Keep practicing them regularly to enhance your shopping efficiency and your language skills.
Technology and Electronics Shopping Words
In the rapidly evolving world of technology and electronics, staying up-to-date with relevant jargon is crucial. This set of terms will help you navigate through tech stores, understand product features, and make informed decisions about your electronic purchases. As a language learner, mastering these shopping-related words will not only aid in your shopping but also in keeping pace with technological advancements.
- Gadget. A small mechanical or electronic device with a practical use.
- Warranty. A guarantee from the manufacturer regarding product performance and repair.
- Model. A specific version of a product, often indicating features or design.
- Brand. The name of a company that manufactures a product.
- Specs. Short for ‘specifications’; detailed information about a product.
- Charger. A device used to recharge batteries in electronic devices.
- USB. Universal Serial Bus; a standard for connecting devices and transferring data.
- Bluetooth. Wireless technology for exchanging data over short distances.
- App. Short for ‘application’; a software program, often used on smartphones.
- Cloud Storage. Online space to store data, accessible from any device.
Now that you’re familiar with essential technology and electronics shopping terms, you’ll feel more confident in making tech-related purchases and discussions. These words related to shopping will assist you in understanding product specifications, asking informed questions, and staying connected with the latest in technology. Regular use of these terms will enhance both your shopping experiences and your tech-savvy vocabulary.
Home and Kitchenware Shopping Vocabulary
Shopping for home and kitchenware involves a mix of terms describing functional and decorative items. Whether you’re setting up a new home or updating your kitchen, these words for shopping are essential.
- Furniture. Large movable items like tables and chairs used to make a space suitable for living or working.
- Utensils. Tools used in the kitchen for preparing and eating food, like spoons and knives.
- Appliance. A device, often electrical, used for a specific task in the home, like a refrigerator.
- Decor. Items used to beautify a space, such as paintings or vases.
- Bedding. Materials used to make a bed comfortable, like sheets and blankets.
- Curtains. Fabric hung over windows for privacy or decoration.
- Crockery. Plates, dishes, cups, and other ceramic or glass tableware.
- Cookware. Pots, pans, and other items used for cooking.
- Storage. Solutions for organizing items, like shelves and cabinets.
- Lighting. Devices for providing light, like lamps and ceiling lights.
As a language learner, understanding these words will enhance your ability to shop for items that turn a house into a home. This shopping vocabulary will help you navigate stores selling home goods, making your shopping experience more efficient and enjoyable.
Book and Stationery Shopping Vocabulary
For language learners, bookstores and stationery shops are treasure troves of resources. This shopping vocabulary will help you find exactly what you need for study or leisure reading.
- Novel. A lengthy fictional work, often telling a narrative story.
- Textbook. A book containing detailed information on a particular subject, used for study.
- Journal. A personal diary or a professional magazine on a specific subject.
- Pen. A writing instrument using ink.
- Notebook. A book of blank or lined pages for writing notes.
- Highlighter. A fluorescent pen used to mark important text.
- Binder. A cover holding loose papers together with rings or clips.
- Stationery. Writing materials, like paper and envelopes.
- Sketchbook. A book with blank pages for drawing.
- Calculator. An electronic or manual device for performing mathematical calculations.
From books that improve language skills to stationery that aids in note-taking and organization, these terms are valuable. With these terms in your vocabulary, navigating a bookstore or stationery shop becomes a more fulfilling experience.
Health and Beauty Shopping Vocabulary
When you’re shopping for health and beauty products, knowing the right terms can guide you to the best choices for your needs. This category covers a range of products from skincare to wellness.
- Cosmetics. Products applied to the face or body to enhance beauty, like makeup.
- Skincare. Products specifically designed for caring for the skin, like moisturizers.
- Fragrance. A pleasant-smelling liquid typically applied to the body, like perfume or cologne.
- Supplement. A product taken orally to add nutrients or compounds to one’s diet.
- Pharmacy. A store or section within a store where medicinal drugs are sold.
- Vitamin. A natural compound necessary for health, often taken as a supplement.
- Organic. Products made from natural ingredients without chemical additives.
- Shampoo. A hair care product used for cleaning hair.
- Conditioner. A hair care product used to improve hair’s health and manageability.
- Dermatology. The branch of medicine concerned with the skin, used often to refer to skincare products.
As a language learner, these shopping words will empower you to make informed decisions about your health and beauty purchases. Armed with these terms, you’ll find shopping for health and beauty products a much easier and more rewarding task.
References:
https://www.englishlessonviaskype.com/12-other-ways-to-ask-for-help-in-english/
https://www.vocabulary.cl/english/health-problems.htm
https://promova.com/english-vocabulary/transportation-vocabulary
https://promova.com/english-vocabulary/shopping-vocabulary
